At present, we can witness the influence of cutting-edge technology everywhere around us. Everything is available at a single click, from ordering goods online to booking a quick service. This digital advancement has also changed how consumers learn about a new product, given the option of digital manuals.
These digital manuals are known to be far more convenient than paper-based manuals and PDF files. With multiple options for information search and clearer image formats such as SVG, interactive manuals are leading the way for a revolutionized experience.
When updating info in consumer electronics manuals and sharing it with respective dealers, a digital version seems to be exceptionally easier than its traditional counterpart. Instead of sharing new PDFs, editing old ones, or distributing printed versions, OEMs can simply upgrade the current versions of interactive manuals.
There are a lot of limitations associated with the conventional practices of distributing product manuals. In this post, we will explain how OEMs can bid goodbye to these limitations and benefit from these interactive manuals efficiently:
Advantages of Interactive Manuals
1. Advanced Search Functionality (With Multiple Options)
An advanced search feature has been the essence of maximum user engagement since its inception. In some cases, search can be the most powerful aspect of an unhindered digital experience. But how exactly does it make a difference for OEMs and dealers? Let’s understand:
With the help of custom software, OEMs can convert PDF manuals into HTML versions that dealers can access with utmost convenience. Instead of browsing the entire PDF file, they can simply type what they are looking for and read the instructions.
These HTML versions will have multiple search options, enabling your dealers to find the exact topic and information using specific keywords. These digital files allow your users to make a search through the index of the manual or a particular page they are on.
Many tools and software that convert PDF to HTML also come with AI functionality that helps dealers interact with a customized chatbot in natural language and asks them to find the information they are searching for in the manual. All in all, these measures can help you and your users save a lot of time and effort put into the search daily.
2. Editing Options
The process of editing and distributing PDF files may consume time, but it is not an issue with HTML files. Simply put, the use of PDF files in sharing knowledge about products is not as handy anymore, especially when there are more efficient choices out there in the form of an advanced interactive manual that can be accessed hassle-free.
Now, let’s explore how these digital alternatives help OEMs and their dealers with a simplified means of information sharing. Interactive manuals entail a set of information available in HTML format. It means that OEMs can edit and upgrade them whenever required.
On the other hand, dealers don’t need to wait for a new manual to be sent or emailed to them every time there is an upgrade. They can refer to the existing file and discover what’s new. It allows OEMs to make instant info updates in their manuals and share them with a large network of dealers and distributors without spending a penny.
3. Behavior Analytics
Knowing your target audience and their behavior always pays in the long run. In this section, you will learn how OEMs benefit from the analytical data showing the usage of their interactive manual.
An advanced analytics system enables OEMs to gather insights on how their dealers and distributors are interacting with the manual. They can quickly assess real-time data on what products are searched frequently and where users spend more time.
In hindsight, it is a data-driven approach to upscaling services and products, enhancing the overall collaboration with your dealers.
How to Get Started with Interactive Manuals?
OEMs are advised to choose custom software solutions for streamlining the process of manual editing and distribution. That way, they will not need to create a new base of information from scratch. They can convert their existing knowledge library from PDF to HTML and notify their dealers about the upgrade instantly.
